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Customer Loyalty and Retention Process

Customer Identity and Access Management (CIAM) allows users to access the information they need in a secure environment. This seemingly simple concept can be very complex in practice. Providing individual access to the system goes beyond creating user credentials such as login IDs and passwords.  You can take advantage of  increase customer loyalty and retention with CIAM and help your business and make it effective and profitable.

Software vendors responded to these challenges by introducing a software solution known as  Custom Identity Access Management (CIAM). This solution is intended for enterprises that provide a central point for the administration, access, and authorization. Deployment requires parts integration with in-house third party applications. 

Only the largest companies can justify and make this decision with most of the companies rated outside the market. However, most of IAM's projects never achieve their original goals. The IaM approach to challenge currently has several drawbacks. 

Companies are not the most effective place to tackle IaM challenges. They are too monolithic and implementing IaM solutions at this level is inefficient because they do not address the main challenges. It is clear why the solution is too expensive and ineffective.

The company's IaM challenge is a combination of smaller, addressable elements. One of them is from the ISV. ISVs develop enterprise applications that require all security access and monitoring functions that can account for up to 20% of their R&D budget to be developed and maintained and are not profit centers. Besides, the company's after-sales service requirements for several IaM integration requirements can slow down the sales cycle and increase the development load.